I recently changed number and now unable to access my account.
Can I to reset the phone number or remove the 2-factor authentication requirement?
And there is no back up code
Thanks.
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Hi there,
Welcome to Box Community and glad to assist!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Thank you so much!!!!!!!!!!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.