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Question

Unable to set password with signup from google account 

  • May 23, 2025
  • 1 reply
  • 12 views

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A shared folder from client needs password set up, but if I try to do so from account, error shows stating "problem occurred while setting password".

1 reply

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Hi Corey, 

Welcome to Box Community and I'm here to help! 

To help with your login, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting!