A shared folder from client needs password set up, but if I try to do so from account, error shows stating "problem occured while setting password.
Question
Unable to set password with signup from google account
Hi Rafael,
Welcome to Box Community and glad to assist!
I've created a new ticket regarding your login issue. Rest assured that a member from Product Support team will assist you and please keep an eye to your email.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.