Hello, we need access to watch our videos on the box webpage. I keep getting this on all the files.
Question
Unable to see previews
Hi there,
Welcome to the Box Community!
Video preview is available only to Business level Box accounts, and above. If you use a free or personal Box account, you can still preview video files owned by Business Plus-level accounts and above.
You can preview videos up to 3.5 hours in length.
Content Preview does not support AVCHD (Advanced Video Coding High Definition). This is a specific video format. It does not refer to all high definition video. Content Preview does support several other high-definition video formats, as listed above.)
Thanks!
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