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Question

"Unable to save workbook: Changes cannot be saved because you either reached the file size limit or your storage limit"

  • January 22, 2026
  • 1 reply
  • 7 views

Someone I am sharing a document with has this error: “unable to save workbook ‘changes cannot be saved because you either reached the file size limit or your storage limit’”

If this is related to excel or the computer how do I fix it

 

1 reply

Rona Box
  • Community Manager
  • January 22, 2026

Hi ​@andrewdafnis

Welcome to Box Community, and we’re glad to assist! 

By any chance, do you happen to know file owner? This error occurs because the file owner has reached his/her storage limit so any changes in the file couldn’t be saved/uploaded. 

 

Kindly reach out to the file owner to either increase her/his account storage or free up the space in her/his  Box account. 

 

Hope it helps! Please let us know how it goes.