Since last Friday I have been unable to save Powerpoint Files that I am creating on my desktop but are synced with Box Drive. I am using Mac Version 10.15.6. I keep getting the following error message.
We cant save /user/myname/box/filename
because the file is read-only.
To keep your changes, you'll need to save the presentation with a new name or in a different location.
Hi Catherine,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Thanks for your patience!
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