Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!

Hi,

Thanks for helping to clear. However, my file in Bin is gone. Can you help to restore the "Closed cases" folder?

Thanks again