Hi,
My colleague is not receiving the confirmation email when they create their Box account.
Question
Unable to Receive Confirmation email
Hi Paul,
Welcome to Box Community and glad to help!
You could have the user to generate a new email link here! Meanwhile, if the user would continue to experience issues with his/her confirmation email. Please have the user to run these troubleshooting steps regarding email notifications.
Hope it works!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.