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Question

Unable to reauthorize platform app

  • Jul 30, 2026 7:19 PM UTC
  • 1 reply
  • 31 views
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I submitted my app for reauthorization however myself nor the other admin in my account have received an email notification to submit authorization.

    1 reply

    • Jill
    • Community Manager
    • Jul 30, 2026 7:36 PM UTC

    Hi ​@Janine Neppl,

     

    Welcome to Box Community! 

     

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

     

    Thanks for posting!

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