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Unable to preview Audio Files (m4a)

  • May 22, 2025
  • 1 reply
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C
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Users with PREVIEWING access are unable to preview Audio Files (m4a). Is there additional permissions to preview audio files?

    1 reply

    C
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    Hi Frank,

    Welcome to the Box Community!

    Can you check if "Watermark" is enabled for this file or the folder where the file is located?

    • Box Notes, video, audio, flash, .msi, .exe, .zip, and 3D files do not support watermarking. Enabling this feature prevents previewer uploaders, viewers and previewers from viewing these file types.

    Best,

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