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Unable to open files

  • May 23, 2025
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Starting last week, I am not able to access files on Box. I keep getting notifications that the file may be deleted...etc.. I can't even open the ones that I have uploaded 3 minutes prior. What do I do?

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    Forum|alt.badge.img

    Hi Jeannette, 

    Welcome to Box Community and glad to assist! 

    How do you access these files on Box, are you using a shared link URL or accessing them as a collaborator? 

    And if you're receiving the notifications it's being deleted, can you attach a screenshot in this post? 

    We'll await for your reply! 

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