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Question

Unable to open Box Drive

  • May 23, 2025
  • 1 reply
  • 13 views

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Trying to open Box Drive in AWS. Installed and reinstalled the Box drive multiple times. When opening the Drive it goes to the login credential window. After entering the credentials it goes like "Launching Box Drive". Screen is stuck after that unable to open the drive. Able to access the BOX from web browser and also is able to access the Box drive installed on the local machine. Need to access this in AWS and it is not working. Please assist.

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Can I get assistance on this?