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Question

Unable to 'move' the view within the canvas

  • May 23, 2025
  • 1 reply
  • 7 views

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When choosing navigation mode 'Mouse' I can zoom correctly but I'm not able to move within the canvas with a fixed zoom level.

I tried different browsers, also the documentation does not provide enough information about it.

 

1 reply

Forum|alt.badge.img

Hi Francesca, 

Welcome to Box Community and glad to help! 

To help you address the issue with Box Canvas, please contact your internal helpdesk team.

Thanks for posting!