One of our user would like to make a new box note but when they try it says, they don't have permission to create a note in the default location, but user cant figure out how to change the default (All files option is greyed out)
Question
Unable to make a new box note
Hi there,
Welcome to the Box Community!
We typically see this message if the organization has enabled the "Restrict Content Creation" in Enterprise settings.
The settings basically prevents all non-admin managed users from creating, deleting, and moving contents in their "All Files" section.
This settings can be found in the Admin Console > Enterprise Settings > Content & Sharing tab, and then scroll down to the Content Creation section
The Admin must create a folder on his All files page for this user and invite the user in that folder so the user can create, upload contents in that folder.
To learn more about this settings, please take a look at this article:
Thanks for posting and let us know how else we can help!
Best,
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