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Question

Unable to login to Box website

  • May 23, 2025
  • 4 replies
  • 110 views
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Hi, 

Since this morning, I'm not able to login to Box.com and getting this error.

lgt01HEJJH63GNQB9Y8P4NFYBJABD.png

I'm not able to reach out to your support without login that's why I'm posting her.

Please look into this on priority.

Thanks,

Karan

E- ksabnani@melitagroup.com

    4 replies

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    Our org is experiencing the same issue this morning.

     

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    I was able to resolve this issue. try the following:

    1. In the right corner of your screen click the Wi-Fi icon, then right-click on the network that you are connected to and choose the "Properties" option
    2. Then change the network from Public to Private.

    This should fix the login issue with Box. Thanks!

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    Our organization is having the same issue. Per the above Box User's suggestion to resolve, our network is already set to Private so this didn't help us. Looking for other suggestions to help resolve and get us back into Box. 

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    Thanks, Box! We can get in now. 

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