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Question

Unable to login to box drive desktop app for windows

  • November 17, 2025
  • 3 replies
  • 204 views

I'm using Box Drive for Windows. I tried logging out and logging back in, but
I got a pop-up message saying "Unable to Connect to Box" and couldn't log in.
I can log in to Box using a web browser.
I tried uninstalling and reinstalling Box Drive for Windows, but I still can't log in.Could you please support me?

    3 replies

    • s.mori
    • Author
    • New Participant
    • November 18, 2025

    As mentioned above, I am having trouble connecting to Box using Box Drive.
    I also tried resetting Box Drive, but the issue did not improve. Please support me.

    • s.mori
    • Author
    • New Participant
    • November 20, 2025

    Screenshot Image File.

    • TS Lee
    • New Member
    • December 17, 2025

    I am facing the same problem, any solution?

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