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Question

Unable to login to box drive desktop app for windows

  • November 17, 2025
  • 2 replies
  • 31 views

I'm using Box Drive for Windows. I tried logging out and logging back in, but
I got a pop-up message saying "Unable to Connect to Box" and couldn't log in.
I can log in to Box using a web browser.
I tried uninstalling and reinstalling Box Drive for Windows, but I still can't log in.Could you please support me?

2 replies

  • Author
  • New Participant
  • November 18, 2025

As mentioned above, I am having trouble connecting to Box using Box Drive.
I also tried resetting Box Drive, but the issue did not improve. Please support me.


  • Author
  • New Participant
  • November 20, 2025

Screenshot Image File.