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Unable to login to box drive desktop app for windows

  • Nov 17, 2025 2:17 AM UTC
  • 3 replies
  • 208 views
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I'm using Box Drive for Windows. I tried logging out and logging back in, but
I got a pop-up message saying "Unable to Connect to Box" and couldn't log in.
I can log in to Box using a web browser.
I tried uninstalling and reinstalling Box Drive for Windows, but I still can't log in.Could you please support me?

3 replies

  • Author
  • New Participant
  • Nov 18, 2025 3:21 AM UTC

As mentioned above, I am having trouble connecting to Box using Box Drive.
I also tried resetting Box Drive, but the issue did not improve. Please support me.

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  • Author
  • New Participant
  • Nov 20, 2025 3:03 AM UTC

Screenshot Image File.

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  • New Member
  • Dec 17, 2025 2:41 AM UTC

I am facing the same problem, any solution?

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