Hi- I am unable to login to my Box account. Old email was a college email and I have since graduated out and don’t have access to that email. I was able to login even yesterday to that account, but it locked me out now despite entering the password right. I can’t get any passcodes sent to the college email id. It won’t send anything to my backup email on file in my Box account too. Please help with my login access issue
Question
Unable to login or reveive email code
Hi
Welcome to Box Community, and we are here to assist and regain your Box access!
To have a better understanding of your option since your primary email address is already inactive. Let me submit a support case and have a member from the Box Product Support team to discuss it with you.
Please keep an eye out, and thanks for posting!
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