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Question

Unable to login and view files

  • May 23, 2025
  • 1 reply
  • 72 views
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I was sent a folder for work, using USAfx and I am unable to login when using the link provided. When I try to open the folder while already logged in it says it can't find the file that I'm looking for. Please advise.

    1 reply

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    Hi Robert, 

    Welcome to Box Community and glad to help! 

    Can we get a confirmation if you received this as a shared link or an  invitation to collaborate? 

    Also, it would be helpful if you could share a screenshot of your error while accessing the link. 

    We'd love to further assist!

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