Unable to log support ticket

I've submitted a few support tickets in the past 48 hours or so, for whatever that's worth.

Does the same thing happen if you try a different browser (e.g. Chrome instead of Edge or Safari), or from a private browsing/incognito mode window in your browser?

Hope that helps,

Ian

Thanks for response Ian !

I have tried Chrome, incognito chrome, FireFox and Safari. Not able to submit ticket at all.

All failed with same error in console "ReferenceError: ga is not defined".

Hi ,

Thanks for bringing this to the Community's attention! We were aware of some similar reports and have resolved the issue. Please try again now to submit a ticket and let us know if you have any other issues with your questions!

THanks!

Thanks Howard. I am able to submit a request now.

Hi,

Why I can't login to Box ?  And this message appears while I try taking  process. 

I have the same problem for a week now.  My trouble ticket is 

regarding Case # 2149821. My support guy is Allen, but he emails every once in a while without resolution.  I had to temporary add box to my employee's personal email and I cannot add her work email back in.  There is no way for me to track the case number or trouble ticket.  I cannot call, and don't know what to do. 

Maybe I'll cancel to get someone's attention?  

Howard, can you fix mine.