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Question

Unable to log in to USAfx

  • October 3, 2025
  • 1 reply
  • 36 views

My password for USAfx no longer works and when I try to reset it, the reset emails never arrive. I’ve tried checking junk mail, rules, etc. I am able to log in to box just fine, but not USAfx.

1 reply

Rona Box
  • Community Manager
  • October 3, 2025

Hi ​@dacker

Welcome to Box Community, and we’re glad to assist! 

I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted out very soon.