Skip to main content
Question

Unable to log-in to Box App.

  • May 23, 2025
  • 1 reply
  • 24 views
C
Forum|alt.badge.img

Hi Team,

I am unable to log-in to box app folder.  

The error displayed is - 

There seems to be a problem with this app.

Don't worry, your files are perfectly safe. Get in touch with Box support to get assistance with this app. We're here to help.

Error: invalid_client

When I click on Show error details it doesn't show any error.

I have tried uninstalling the Box app and re-installing it again.  this has not solved my issue and the problem persist. 

Kindly look into this and address this. 

Kind Regards

Sharat Nag

    1 reply

    C
    Forum|alt.badge.img

    Hi Sharat, 

    Welcome to Box Community and I'm here to help! 

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

    Terms of ServiceAccessibility statement