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Question

Unable to log in on Mac

  • May 27, 2025
  • 1 reply
  • 9 views

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After installing the App on my Mac I am unable to log in.  I just get a new log in window each time I enter my details.  Ive tried deleting the app and reinstalling but the same thing happens.  Has anyone know how I can make this work on Mac.

 

Thank

Wayne

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Wayne, 

Welcome to Box community!

I suggest that you manually reset Box Drive, steps can be found from this article:

Let me know how it goes!