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Unable to log in - old phone number

  • May 23, 2025
  • 1 reply
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I'm stuck - 2FA won't let me in as my old phone number is in the system. Thank you in advance for helping me out.

    1 reply

    Forum|alt.badge.img

    Hi Todd, 

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting!

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