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Question

Unable to install on mac

  • May 23, 2025
  • 2 replies
  • 19 views

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Downloaded the installer, but it can't configure the software. It says to contact the manufacturer. Please let me know what I can do

2 replies

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Hi Keiko, 

Welcome to Box Community and glad to assist. 

To keep the most updated version of our Box application(s), please make sure to use the installer here

Also, make sure you're running the supported Operating System for it to work. https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support

Hope it works! 

 


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It doesn't work and there are no articles on here that are helpful.