Skip to main content
Question

Unable to install box drive

  • May 22, 2025
  • 2 replies
  • 16 views

Forum|alt.badge.img

It cannot be installed in Windows 10.

 

2 replies

Forum|alt.badge.img

HI 鄭 (斎久工業)  ,

Welcome to the Box Community! 

Please follow the steps in this Box Product Support page about installing/updating Box Drive. The specifications is listed in this article for Box Drive to run.

https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive

https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support

Best,

 


Forum|alt.badge.img

It was installed according to the circumstances described in the document, but it is not installed. It suddenly returns to 0% after installation of about 70%.

This isn't just my problem.