Hi,
I'm experiencing an issue with the Box Cloud app. Whenever I try to generate backup codes for my account, I get an error message. I’ve tried refreshing the page, logging out and back in, and even using a different device, but the problem persists.
Is this a known issue, or is there any fix for this? I need the backup codes urgently for account security.
Any help would be appreciated. Thanks!
Thank you for your prompt response! I'll keep an eye out for the support team's message. Looking forward to getting this issue resolved. Appreciate the help!
Thanks for your assistance! The issue has been resolved, and I can now generate backup codes without any problems. I appreciate the support team's help!
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