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Question

Unable to find Johnson & Johnson Folder in Box

  • May 22, 2025
  • 1 reply
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C
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Hi Team,

The folder named as Johnson & Johnson is unavailable in the BOX.

Kindly investigate and let me know the procedure to raise a ticket.

    1 reply

    C
    Forum|alt.badge.img

    Hi Sarfraz, 

    Welcome to the Box Community!

    If a collaborative folder that you do not own is missing from your Box account, it is most likely that the owner of the collaborative folder has removed you as a collaborator on the collaborative folder. You will have to contact the folder owner of the collaborative folder to have them re-invite you to that folder again.

    If this is not the case, and you would like to further investigate, please go ahead and submit a ticket to Product Support team via this page, someone will reach out to you to gather information and look into the issue.

    Best,

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