Skip to main content
Question

Unable to find files and folders using search function

  • May 27, 2025
  • 1 reply
  • 11 views

Forum|alt.badge.img

Dear box community, I wonder if you can help me.  I recently upgraded my BOX as I was previously on a free version. That was a few weeks ago now, so I can see all my files. However, the search function is not working, and when I search for files and folders which I know I have in my BOX the search funcition is coming up blank. Has anyone had the same issue? 

regards

 

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!