The files sent by the client via given link is unable to download. Please help
Question
Unable to download the files
Hi there,
Welcome to Box Community and glad to assist!
Looks like you're accessing a shared link and in order to download its contents. Kindly reach out to the sender/owner to ensure that they enabled download for the shared link.
To allow download on a shared link
- In the Share window, click Link Settings. The Shared Link Settings window opens.
- Check Allow Download.
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