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Question

Unable to Delete User and Transfer Files

  • May 27, 2025
  • 2 replies
  • 11 views

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I am currently experiencing the same exact issue in this support forum. Your assistance on this issue is greatly appreciated! 

Thanks - Felix Vargas 

https://support.box.com/hc/en-us/community/posts/6531522620435-Unable-to-delete-or-transfer-user-files-

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Felix, 

Welcome to Box Community and glad to help! 

Upon checking you already have an ongoing case with our Product Support team regarding the issue. Please keep an eye to your existing case# and we'll stay in touch. 

Thanks for posting! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi,

I am having the same issue of not being able to delete a user and transfer their files.  Can someone please help.  Thanks