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Question

Unable to delete items

  • May 23, 2025
  • 1 reply
  • 19 views

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Get error message when trying to delete items. 

Error: There was a problem completing your request. Please try again.

1 reply

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Hi Yolanda, 

Welcome to Box Community and glad to help! 

It shows that you're not the owner on any files/folders in your Box account. You might want to reach out to the owner to help delete items in the folder as your access may be limited. 

Thanks for posting!