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Question

Unable to delete folder I own

  • May 23, 2025
  • 2 replies
  • 39 views

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Hi,

I am unable to delete I folder I own; the trash option does not appear when clicking on the ellipsis ('...').

Can you please help?

Evangelos

2 replies

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Hi Evangelos, 

Welcome to Box Community and glad to help! 

We recommend reaching out to your main Admin as this is a global restriction set to your Box instance. 

Thanks for posting! 


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Hi Rona,

 

that was indeed the case. The corresponding setting can be found under

Admin Console -> Enterprise Settings -> Content & Sharing -> "Restrict Content Creation": Only admins can create and delete first-level folders files and bookmarks.

 

Thanks!