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Question

Unable to create folders

  • May 27, 2025
  • 1 reply
  • 14 views

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Hi! When I trying to create a new folder appears this messagerxr01HWB0GEMRWB5M8JHX7SNHB37R.pngI'm Trying to do it in a shared folder (I'm not the owner), but I have permission to make folders.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Nohemi,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thank you for posting!

Best,
Ann