Skip to main content
Question

Unable to create folder

  • May 23, 2025
  • 1 reply
  • 30 views

Forum|alt.badge.img

I'm unable to create folders on BOX, i can't use the desktop version to drag and drop a new folder in, either. I tried updating the desktop version but it defaulted to an older version and now also will not open at all. 

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community!

For me to check, may I please have a screenshot of what it looks like on your end? Are you trying to upload a file on the folder you owned? 

Looking forward in assisting you.