Hi,
I can log in but cannot create a password with my SSO Google login. I am unable to access documents without this password and whenever I try and create one I receive an error message. I have been trying to resolve this for a week and have called and made multiple posts. Please help.
Please Box I'm begging you.
Hi Becca,
Welcome to Box Community and glad to assist!
I opened a new ticket so our Support team could assist. We will be in touch through email and please keep an eye out.
Thanks for posting!
You can log out of the account first, then click "Reset Password" . I hope I can help you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.