I checked my internet is turned on and I use in multitasking but the box didn't login option and show offline. my email id is [personal information--redacted]
Hi there,
Welcome to the Box Community, I'm happy to help!
Did you receive an error message similar to what is described in this article: https://support.box.com/hc/en-us/articles/360043696034-Box-Sync-Error-Unable-to-Connect-to-Box
If yes, can you follow the troubleshooting guidelines in the above article to resolve this and let us know how it goes.
Regards,
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