Unable to connect to Box

Hi Daniel, 

Welcome to the Box Community!

Can you follow the guidelines in this article to resolve this issue: https://support.box.com/hc/en-us/articles/360043696034-Box-Sync-Error-Unable-to-Connect-to-Box 

The steps provided should work for both Box Sync and Box Drive users. If the issue persists, please let us know so we can check for further troubleshooting tips!

Best regards,

This does absolutely nothing, nor do I use internet explorer.  Please address the issue.  Also, there is no way for me to create a "support ticket" even clicking on the link to do so that you sent me.

Same.

Issue happening across multiple users/devices. Please advise. SSO enabled

Done the following to no avail:

Reset IE, reboot

clear temp files

full reinstall of Box

testing on different user account, same pc

issue happens across multiple users/computers