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Question

unable to connect box

  • May 23, 2025
  • 1 reply
  • 12 views

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not able to connect the box drive

1 reply

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Hi there,

Welcome to the Box Community! I'm happy to help.

We'd like to ask/confirm if the latest Box Drive app is downloaded to the machine?

Here is a helpful link from our Box Product Support page about the steps in troubleshooting Box Drive.

https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics

Best,