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Question

Unable to complete 2 FA authentication setup

  • May 27, 2025
  • 1 reply
  • 14 views

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Unable to complete 2 FA authentication setup. 

Need help.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Sara, 

Welcome to Box Community and glad to assist!

It shows that your 2FA is already enabled on your Box account. For more context, can you elaborate your issue with your 2FA setup? Any error you're experiencing while trying to login? If you do, it'd be helpful if you could attach a screenshot via this forum. 

We'd love to further assist!