Hello, I currently am not able to upload new files since I have the message I reached the limit of 10g. I removed some files and when I go to the admin command it indicates  I am using 2g but I still can't upload.

Please run the script to correct the storage usage for my account as described in this support article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect. Thanks.