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I am logging in via Google SSO and need to change my password in order to access a share that requires a strong password. This has been posted several times before, but I see no way to contact Support.

 

For example: https://support.box.com/hc/en-us/community/posts/19426252796435-Unable-to-change-password-with-Gmail-SSO

 

Hi Shaikh, 

Welcome to Box Community and glad to help! 

Please change your password by using these steps. 

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.
    • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
    • Also, check your spam folder in your email client for this email.

Hope it helps! 

 

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