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I am logging in via Google SSO and need to change my password in order to access a share that requires a strong password. This has been posted several times before, but I see no way to contact Support.


 


For example: https://support.box.com/hc/en-us/community/posts/19426252796435-Unable-to-change-password-with-Gmail-SSO


 

Hi Shaikh, 


Welcome to Box Community and glad to help! 


Please change your password by using these steps. 


  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.

  2. Check your email, you will receive an email with a link to reset your password.

    • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.

    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.

    • Also, check your spam folder in your email client for this email.

Hope it helps! 


 

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