I have an individual account, using google to sign-in. I'm unable to change, or create a password. Every time I get an error when trying to create a password. I cannot change the password since I don't have an existing password.
Question
Unable to change password
Hi Zhichun,
Welcome to Box Community and glad to assist!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Same issue. 360497915707 can you help me as well? I found lots of posts related to this issue and trying it in other browsers is not solving it. Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.