Accidently created a business account and now I can't use my email for an individual account. How do I downgrade or completely delete the business account? It's only letting me deactivate, which still blocks the email.
Hi Derrick,
Welcome to Box Community and glad to assist!
To address your concern, it's best if you could contact our Cancellation team directly by emailing cancel@box.com or open a new ticket via Box Support.
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