Accidently created a business account and now I can't use my email for an individual account. How do I downgrade or completely delete the business account? It's only letting me deactivate, which still blocks the email.
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Hi Derrick,
Welcome to Box Community and glad to assist!
To address your concern, it's best if you could contact our Cancellation team directly by emailing cancel@box.com or open a new ticket via Box Support.
Thanks for posting!
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