My current email address will expire next month. I tried updating it through Account setting → Link personal email.
However it failed and showed an error message ‘There was an error while trying to add ~~~@~~~ to your account’
Solved
unable to change e-mail address
Best answer by Rona Box
Hi
Welcome to Box Community, and we’ll help regarding your error message.
In order to investigate your error message while updating your primary email address. I opened a new case and a member from the Box Product Support team will reach out to you shortly.
Please keep an eye out and we’ll be in touch.
Hi
Welcome to Box Community, and we’ll help regarding your error message.
In order to investigate your error message while updating your primary email address. I opened a new case and a member from the Box Product Support team will reach out to you shortly.
Please keep an eye out and we’ll be in touch.
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