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Question

Unable to ask question using my enterprise account

  • May 27, 2025
  • 1 reply
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Hi! I posted a question earlier asking if the admin on my enterprise account can see the content I hosted on my box.com account but I was told to log into that account and ask that question but when I try to do that box.com tells me that my enterprise which is Carnegie Mellon University states that I should approach the help desk or the IT department of my university with this question. Please let me know 

    1 reply

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    Hi Jeet, 

    Welcome to Box Community and glad to assist!

    As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Product Support. 

    At this rate, please get in touch with your internal helpdesk team for assistance.

    Thanks for posting!

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