User created an account independently, but we want his account to join the Company Team. He cannot be invited (I assume as his email is already in use?)
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User created an account independently, but we want his account to join the Company Team. He cannot be invited (I assume as his email is already in use?)
Hi Zoe,
Welcome to Box Community and glad to assist!
I have created a ticket and a member from Product Support will get in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.