Hi!
I would like to raise another ticket as we are unable to add users listed under our domain because they currently have a box account that doesn't allow them to be added to our enterprise account.
Best wishes,
Craig
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Hi
Welcome to Box Community and we’d love to help!
I’ll go ahead and create a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting and we look forward in getting this sorted out very soon!
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