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Question

Unable to Add New Users

  • May 23, 2025
  • 1 reply
  • 16 views

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I was able to add 3 new users to my account successfully but then the last 2 it said I was unable to add.  I got error messages that said that they were already part of the box community?

1 reply

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Hi Emily,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!