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Question

Unable to add a user

  • May 27, 2025
  • 1 reply
  • 76 views
C
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Hi team,

 

I'm unable to add a colleague to our Box account-- error is saying he already exists as a user, but I had him delete the account and am still getting the same error. Can anyone assist?

    1 reply

    C
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    Hi Quinn,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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