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Question

Unable to add a new payment card

  • May 27, 2025
  • 1 reply
  • 25 views

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Hello,

We are unable to add a new payment card to our account. Could you please assit?

Thank you

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist! 

For any billing queries such as changing your payment details, kindly reach out to our Billing team through billing@box.com or create a new ticket

Thanks for posting!