Skip to main content
Question

Unable to add a new payment card

  • May 27, 2025
  • 1 reply
  • 26 views

Forum|alt.badge.img

Hello,

We are unable to add a new payment card to our account. Could you please assit?

Thank you

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to assist! 

For any billing queries such as changing your payment details, kindly reach out to our Billing team through billing@box.com or create a new ticket

Thanks for posting!